Frequently asked questions about Zygore hosting

There are three plans (Inicia, Crece and Escala) with a monthly price depending on the term: 1, 12 or 24 months. Prices are on the pricing page, in US dollars before tax, with the tax amount (18%) and the total next to them. Paid upfront.

No. The renewal price equals the sign-up price. There's no “promotional” price that changes later.

No. You can buy a single month. If you cancel, the service runs until the end of the paid period and nothing more is charged.

We don't have a defined money-back guarantee. What there is: the option to start with one month to try, with no lock-in.

With PayPal, from the panel. The site is created automatically once payment is confirmed. Each payment has its receipt from Monstruo Creativo S.A.C., which you download from the panel.

Yes, upwards, from the panel and with pro-rating: the unused part of your current plan is credited and you pay the difference.

Hosting: shared server with isolated resources per account, created automatically. Semi-dedicated: guaranteed resources and few neighbours. Managed VPS: a whole machine for you, maintained by us with the same panel. Dedicated: whole hardware with root that you manage. The last three are prepared on request.

Yes, when each site is created, with SSL and LiteSpeed cache on. From the panel you enter the dashboard without a password.

Yes. It's a normal WordPress, yours.

From the panel, whenever you want: WordPress, plugins and themes. What's touched is backed up first and, if the site stops responding, it rolls back on its own.

Under WordPress › Tools in the panel you can deactivate all plugins to diagnose, repair the database, reset permissions and change the admin password. And you can always restore a backup.

Yes, the staging copy: a duplicate of the site with its database, on its own URL. Publish when you're happy or delete it.

Yes. For stores we recommend Crece or Escala for the CPU, memory and NVMe disk.

Yes, whether you do it from the panel with the migrator or we do it.

No. The migrator plugin only reads on your current WordPress; your site stays on its host until you switch DNS.

Only access to your WordPress dashboard to install the plugin. No FTP or database credentials needed.

Message us and we'll see how to bring it. The migrator is for WordPress.

Yes, from the panel, in your name. Extensions and their registration, renewal and transfer prices are on the domains page, with and without tax.

Yes. Point it to the site from your registrar or transfer it to Zygore with its EPP code. The panel tells you the records it needs.

Yes, per domain, issued and renewed automatically. Force HTTPS with a switch or use your own certificate.

Yes, from the panel, with templates for Google Workspace or Vercel, or record by record.

Not on the website's server, on purpose: that way your site doesn't depend on email or vice versa. Email with your domain is Micorreo360, per mailbox per month, from the same panel.

The per-mailbox price is on the pricing page and the email page, with and without tax. You pay only for the mailboxes you create.

Yes, like any WordPress. Transactional email is sent by your site; mailboxes are a separate thing.

Yes: one a day of each site's files and database, encrypted with restic, off the server, with fifteen days of retention.

From the panel, yourself: the whole site or just folders or files, by browsing the backup. The current state is saved before restoring.

Isolation between accounts (CloudLinux with CageFS), a server firewall with only three open ports, SSL, Cloudflare with firewall and anti-bot if you turn on the proxy, malware scanning, WordPress login protection and included monitoring (Zygore Pulse), which you see in your panel.

CloudLinux assigns each account a cap on CPU, memory and processes that no other account can invade. If another site on the server spikes, yours doesn't notice.

On WhatsApp (+51 984 619 652) or email (team@zygore.com), Monday to Friday, 9:00 to 18:00, Lima time. A member of the technical team answers.

No. Hours are Monday to Friday, 9 to 18 (Lima). Outside those hours the panel keeps working: backups, restores, WordPress tools, you can do it all yourself.

Yes. Invite your team with two profiles (sites, or sites and billing) or a client so they see only their sites.

From the panel, under Account › Services › Cancel renewal. The service runs until the end of what you paid. To delete a site: Sites › Delete; it spends a few days in the bin and you can cancel the deletion.

In data centers in Europe and the United States. We don't promise an uptime percentage: with the included monitoring (Zygore Pulse) you see in your panel how each site responds.